FREQUENTLY ASKED QUESTIONS
-
EIR is a studio located inside Grand Rapids City Gym, which is on Leonard St, between Ball and Plymouth. The gym is in a plaza between Devon Storage and Dollar General.
-
Arriving 5–10 minutes early is recommended to allow time to settle in and complete any necessary intake forms.
-
Your appointment time is reserved just for you. We require 24 hours’ notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours’ notice, or miss their appointment may be subject to charges. This respects both your therapist's time and the time of other clients seeking care.
-
Your session will begin with a brief conversation to discuss your goals, areas of concern, and comfort preferences. Pressure is always adjustable, and communication is encouraged at any time to ensure the work feels supportive and effective.
-
Clients may undress to their level of comfort, leaving underwear on. Jewelry removal and long hair tied back is encouraged. Once on the table and under the sheets, clients are always professionally draped throughout the session. You will remain covered at all times, and only the area being worked on will be exposed to respect your modesty and ensure your comfort.
-
Some clients experience mild soreness following therapeutic sessions, similar to post-workout discomfort. This typically resolves within 24–48 hours. Staying hydrated and gentle movement can help support recovery.